The MYLINE service will be terminated on a regional basis starting in January 2024 due to the transition of landline telephones (analog lines, INS Net) to an IP network.
After the service ends, its users will automatically be switched to the calling service of their respective telephone companies based on their MYLINE registration status as of the end of June 2023.
Additionally, reception of new registrations and changes to MYLINE ended on November 30, 2023.

How to Register

What if you haven't registered?


  1. If you use ACR, you are connected to the telephone company as usual.

  2. If you do not use ACR, your local calls and in-prefecture long-distance are carried via NTT East or NTT West, and your out-of-prefecture long-distance calls are carried via NTT Communications.

Customers have a choice in four categories.
Choose and register one telephone company in each of the four categories.

(1) Local call    (2) In-prefecture long-distance
(3) Out-of-prefecture long-distance     (4) International


Once you've completed the registration procedure and service starts, you'll be able to make calls via those telephone companies without the bother of dialing an access code. The table has a list of the telephone companies that you can register.


  Telephone company (short name) Telephone company's access code
(1) Local call NTT Communications 0033
KDDI 0077
SoftBank 0088
Rakuten Mobile 0038
ARTERIA Networks 0060
NTT East 0036
NTT West 0039
(2) In-prefecture long-distance NTT Communications 0033
KDDI 0077
SoftBank 0088
Rakuten Mobile 0038
ARTERIA Networks 0060
NTT East 0036
NTT West 0039
(3) Out-of-prefecture long-distance NTT Communications 0033
KDDI 0077
SoftBank 0088
Rakuten Mobile 0038
ARTERIA Networks 0060
(4) International NTT Communications 0033
KDDI 001
SoftBank 0061
Rakuten Mobile 0038
ARTERIA Networks 0060
List of telephone companies that you can register with for MYLINE services (PDF file)