How to Register

All of the telephone companies will give you the application form on request, and forms will also be available by mail. (Please contact the telephone companies or the MYLINE Center.) After filling out all the required items, you can apply either by giving the application form to the telephone companies that you can register for this service or by sending it by mail to the MYLINE Center.

Applications for this service will only be accepted in writing. This is to prevent irregularities, such as someone switching the telephone company of your choice without your consent. This is why applications can not be accepted by phone.

It usually takes around two weeks from reception of the application to the start of service. However, it may take longer in some cases. Please contact the MYLINE Center for details.

After completion of MYLINE registration, one copy of the pamphlet "Guide to MYLINE Registration" per application will be mailed to the billing address of NTT East and NTT West customers. Customers who want one pamphlet mailed to the billing address for each different telephone number should fill out a separate application form per telephone number because each application form

will be treated as a single billing address to be sent only one copy of the pamphlet, even if that form applies for multiple telephone numbers.

"One application form" is defined as a one-page application form for a single telephone line or as a multi-page application form for multiple telephone lines.

What if you haven't registered?

When users who have not applied for MYLINE registration and customers whose registration has not yet been completed dial without prefixing the telephone company's access code, their local calls and in-prefecture long-distance calls (long-distance calls within the same prefecture) are carried via NTT East or NTT West, and their out-of-prefecture long-distance calls (long-distance calls to different prefectures) are carried via NTT Communications.

Customers have a choice in four categories.
Choose and register one telephone company in each of the four categories.

(1) Local call (2) In-prefecture long-distance
(3) Out-of-prefecture long-distance (4) International

Once you've completed the registration procedure and service starts, you'll be able to make calls via those telephone companies without the bother of dialing an access code. The table has a list of the telephone companies that you can register.

MYLINE or MYLINE PLUS lets you choose one telephone company per calling category, and you can register in one or more of the four calling categories.

Customers who use one of the following 4 telephone companies -- Fusion Communications, Plala, Verizon Business, and UCOM -- will need to make a separate service contract with those companies in addition to applying for MY LINE or MY LINE PLUS. However, customers who use SoftBank Telecom 0061 will need separate service contracts only for in-prefecture long-distance and out-of-prefecture long-distance calls (long-distance calls within the same prefecture and to different prefectures).

Registration with the telephone companies listed below is limited only to customers residing in certain regions. Registration is accepted nationwide by all other telephone companies.

QTNet accepts registration from customers in all prefectures in Kyushu but not from Okinawa Prefecture and outlying islands.

Plala accepts registration from customers nationwide excluding Ogasawara (area code: 04998).

UCOM accepts registration from customers residing in Hokkaido (Sapporo, Chitose, Yubari, Kuriyama, Ashibetsu, Takikawa, Iwamizawa, Tobetsu, Ishikari, Otaru, Yoichi, Iwanai, Kucchan, Suttsu, Date, Muroran, Tomakomai, Hayakita, Mukawa, Monbetsu-Tomikawa, Urakawa, Shizunai and Erimo Regions), Miyagi, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo (excluding outlying islands), Kanagawa, Aichi, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama, Hiroshima and Fukuoka Prefectures.

NTT East accepts registration from customers residing in the Hokkaido, Tohoku, and Kanto regions as well as Niigata, Yamanashi, and Nagano Prefectures.

NTT West accepts registration from customers residing in the Hokuriku, Kinki, Chugoku, Shikoku, and Kyushu regions as well as Gifu, Shizuoka, Aichi, and Mie Prefectures.

The following telephone companies suspended reception of new registration. The registration is possible for transfers only.

The acceptance of new subscription of "International call" of SOFTBANK TELECOM 0088/0041was discontinued since October 1, 2007.

The acceptance of new subscription of "long distance calls within the same prefecture" and "out-of-prefecture calls" of SOFTBANK TELECOM 0061was discontinued since October 1, 2007.

SoftBank Telecom 0083 has suspended reception of new registration since July 15, 2006.

Deutsche Telekom has suspended reception of new registration since January 16, 2007.

For Tokyo Denwa, registration is possible for transfer only within Tokyo and six prefectures in Kanto area and the east of Fujikawa river in Yamanashi and Shizuoka prefectures (excluding outlying islands).

Plala has terminated acceptance of subscription by new personal subscribers since August 20, 2007.

The boundaries of the governmental administrative units used here, which range from metropolitan districts to prefectures ( to, do, fu, ken ), are defined according to Ministry of Posts and Telecommunications Ordinance No. 24 (which took effect on July 1st, 1999). The boundaries of these administrative regions may, in some cases, differ from other administrative classifications in use.