How to Register

• To apply for the MYLINE service, please contact your telephone company.

• Upon completion of your MYLINE registration, one copy of a pamphlet titled “Guide to MYLINE Registration” will be mailed to you at the billing address held by NTT East or NTT West per application. Please note that even if you register two or more telephone numbers in one application, the pamphlet will be mailed to one single billing address. Therefore, if you want a pamphlet to be mailed to the billing address of each telephone number, please submit a separate application for registration of each telephone number. Also, please note that it may take some time for the pamphlet to reach you.
• Depending on the policy of your telephone company, you may be required to conclude a separate call service contract with the telephone company in order to be eligible for the MYLINE service. For details, please inquire at your telephone company.

What if you haven't registered?

• When users who have not applied for MYLINE registration and customers whose registration has not yet been completed dial without prefixing the telephone company's access code, their local calls and in-prefecture long-distance calls (long-distance calls within the same prefecture) are carried via NTT East or NTT West, and their out-of-prefecture long-distance calls (long-distance calls to different prefectures) are carried via NTT Communications.

• If you're making an international call but haven't registered, you'll have to dial the telephone company's access code.

Customers have a choice in four categories.
Choose and register one telephone company in each of the four categories.

(1) Local call    (2) In-prefecture long-distance
(3) Out-of-prefecture long-distance     (4) International

Once you've completed the registration procedure and service starts, you'll be able to make calls via those telephone companies without the bother of dialing an access code. The table has a list of the telephone companies that you can register.

• MYLINE or MYLINE PLUS lets you choose one telephone company per calling category, and you can register in one or more of the four calling categories.


• Customers who use one of the following 4 telephone companies -- Fusion Communications, Plala, Verizon Business, and UCOM -- will need to make a separate service contract with those companies in addition to applying for MY LINE or MY LINE PLUS. However, customers who use SoftBank Telecom 0061 will need separate service contracts only for in-prefecture long-distance and out-of-prefecture long-distance calls (long-distance calls within the same prefecture and to different prefectures).


• Registration with the telephone companies listed below is limited only to customers residing in certain regions. Registration is accepted nationwide by all other telephone companies.

• QTNet accepts registration from customers in all prefectures in Kyushu but not from Okinawa Prefecture and outlying islands.


• Plala accepts registration from customers nationwide excluding Ogasawara (area code: 04998).


• UCOM accepts registration from customers residing in Hokkaido (Sapporo, Chitose, Yubari, Kuriyama, Ashibetsu, Takikawa, Iwamizawa, Tobetsu, Ishikari, Otaru, Yoichi, Iwanai, Kucchan, Suttsu, Date, Muroran, Tomakomai, Hayakita, Mukawa, Monbetsu-Tomikawa, Urakawa, Shizunai and Erimo Regions), Miyagi, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo (excluding outlying islands), Kanagawa, Aichi, Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama, Hiroshima and Fukuoka Prefectures.


• NTT East accepts registration from customers residing in the Hokkaido, Tohoku, and Kanto regions as well as Niigata, Yamanashi, and Nagano Prefectures.


• NTT West accepts registration from customers residing in the Hokuriku, Kinki, Chugoku, Shikoku, and Kyushu regions as well as Gifu, Shizuoka, Aichi, and Mie Prefectures.

• The following telephone companies suspended reception of new registration. The registration is possible for transfers only.

• The acceptance of new subscription of "International call" of SOFTBANK TELECOM 0088/0041was discontinued since October 1, 2007.
• The acceptance of new subscription of "long distance calls within the same prefecture" and "out-of-prefecture calls" of SOFTBANK TELECOM 0061was discontinued since October 1, 2007.
• SoftBank Telecom 0083 has suspended reception of new registration since July 15, 2006.


• Deutsche Telekom has suspended reception of new registration since January 16, 2007.


• Tokyo Denwa has suspended reception of new registration since December 1, 2006.
  For Tokyo Denwa, registration is possible for transfer only within Tokyo and six prefectures in Kanto area and the east of Fujikawa river in Yamanashi and Shizuoka prefectures (excluding outlying islands).


• Plala has terminated acceptance of subscription by new personal subscribers since August 20, 2007.


• The boundaries of the governmental administrative units used here, which range from metropolitan districts to prefectures ( to, do, fu, ken ), are defined according to Ministry of Posts and Telecommunications Ordinance No. 24 (which took effect on July 1st, 1999). The boundaries of these administrative regions may, in some cases, differ from other administrative classifications in use.