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For
Reference
April
17, 2000
DESCRIPTION
OF CARRIER SELECTION SERVICE
Carriers
Association of Dialing Parity
(short
name: MYLINE Carriers Association)
[ CONTENTS
]
1. Background of
Dialing Parity (Carrier Selection Service) and the Association
2. Description of
Carrier Selection Service (Contents of Publicity)
(1) Purpose of
Carrier Selection Service
(2)
MYLINE and MYLINE PLUS
(3)
Four Calling Categories
(4)
Dialing Procedures
(5)
How to Apply and Register
(6)
Charges and Billing
(7)
Making Calls Without Registration
(8)
Other Precautions
(9)
Services Not Included
[Supplementary
document 1] Dialing Parity in Other Countries
[Supplementary
document 2] Diagram of MYLINE and MYLINE PLUS
1. Dialing Parity
(Carrier Selection Service) and the MYLINE Carriers Association-- Brief
background
By the late 1990s, deregulation
and streamlining of the interconnection rules among telephone companies,
along with the restructure of NTT, created favorable conditions in Japan
for the deployment of Dialing Parity. The Study Group on Dialing Parity,
a group within the Ministry of Posts and Telecommunications, met in November
1998 and was able to work out a basic strategy for adopting Dialing Parity
in Japan.
That initiative led to the
formation one month later, in December 1998, of the Preparation Council
for the Introduction of Dialing Parity, made up of carriers that provide
telephone service in Japan. The Preparation Council worked for over a
year hammering out all aspects of the project, from the basic functions
and specifications of the switching board, to publicity,
the registration process, and cost to the consumer.
Then in October 1999
the postal ministry set up the Feasibility Study Group which, after carefully
reviewing the Preparation Council's report, turned its full attention
to the various issues and problems which were arising in connection with
the adoption of Dialing Parity. Finally, on February 15, this year, the
Feasibility Study Group completed a report which confirmed that service
could begin on May 1, 2001.
On the basis of that
report, the member companies on the Preparation Council set up the current
Carriers Association of Dialing Parity and set as its objectives a trouble-free
changeover to Dialing Parity and establishing and maintaining fair competition.
NTT East is acting as manager, and the offices are located at the headquarters
of the Telecommunications Carriers Association.
Now that NTT East and NTT West
have obtained approval of amendments in the provisions of their subscriber
contracts (i.e. to add Carrier Selection Service: CSS), the Association
members are optimistic that service will begin without problems in May,
2001 and that they will be able to proceed with the CSS activities.
2. Description
of Carrier Selection Service (Contents of Publicity)
(1) PURPOSE OF CARRIER
SELECTION SERVICE
There are a number
of merits to the Carrier Selection Service, one of which is to create
and maintain conditions for fair competition in telecommunications.
The customer must first register the carrier of choice with the subscribers
switchboard at either NTT East or NTT West. When that is done, it is
no longer necessary to dial the carrier access code when making a call.
This is not only more convenient for the customer, but it also creates
uniform dialing procedures among all carriers. Formerly, only NTT East,
NTT West, and NTT Communications could be dialed without the carrier
access code. With Dialing Parity
connection,
once a customer has registered, all carriers can be dialed without the
access code and using the same number of digits.
Some countries are
already using this type of system. Using it in Japan will establish
international compatibility with those telecommunications systems. (see
Supplementary document 1)
Once the service
starts, the dialing procedure and number of digits dialed will be the
same for all telephone companies. It will create a level playing field
for competition and encourage brisk market activities, and thus better
telecommunication services for customers will be anticipated.
(2) MYLINE AND MYLINE PLUS
(see Supplementary document 2)
1) Carrier Selection
Service --- MYLINE
MYLINE service makes
it possible for the customer to select a carrier, register the selection,
and then make calls via the registered carrier without dialing its access
code.
However, in the
case where the customer dials the access code of a different carrier,
he/she will be connected via the latter carrier, not the registered
carrier.
When the phone has
ACR (Automatic Carrier Routing) or similar functions, moreover, phone
calls will be connected via the carrier selected by ACR, which overrides
the registered carrier.
2) Carrier Designation
Service --- MYLINE PLUS
MYLINE PLUS Carrier
Designation Service is well-suited for people who wish to use the same
telephone company every time, as it always routes calls through the
same registered carrier. Even if the access code of a different carrier
is dialed, the registered carrier will take priority and complete the
connection.
However, whenever
an emergency like an earthquake makes it impossible to use the registered
carrier, a different carrier can be used by dialing the registration
suspension code (122) followed by the access code of the carrier selected.
(3) FOUR
CALLING CATEGORIES
With the carrier
selection service, calls are categorized into four types:
1) Local, 2) In-prefecture
long-distance, 3) Out-of-prefecture long-distance, and
4) International.
With both MYLINE
and MYLINE PLUS, the customer can register a carrier for each and any
one of the four categories, or he/she can register carrier for all four.
(4)
DIALING PROCEDURES
1) Making Domestic
Calls (MYLINE and MYLINE PLUS Subscribers)
[Calling via registered
carrier]
- Local calls:
City code + Subscriber's number (the four digit number)
In-prefecture
long-distance / Out-of-prefecture long-distance:
Area code + City
code + Subscriber's number (the four digit number)
2)
Making International Calls
The Carrier Selection
Service will require dialing the international prefix (010). The current
dialing procedure will be changed, as shown below.
[Current dialing]
Carrier's access
code + Country code + Domestic number
[After service starts
(from May 1, 2001)]
* International
dialing for MYLINE and MYLINE PLUS subscribers
010 + Country
code + Domestic number
* Dialing procedure
for non-subscribers to MYLINE or MYLINE PLUS
Carrier's access
code + 010 + Country code + Domestic number
Note: To allow transition
time, the current dialing procedure (carrier's access code + country
code + domestic number) will remain in effect for two years after start
of service.
(5) HOW TO APPLY
AND REGISTER
* Applications will
be accepted beginning January 10, 2001 (Wed.) (subject to change).
* Application forms
may be obtained at the customer service desk of any participating carrier,
or they will be mailed to the customer upon telephone request to MYLINE
Center.
* After providing
all the required information in the designated application form, the
customer should bring or send the completed application to the application
desk at NTT East, NTT West, or one of the participating carriers.
* In order to prevent
such dishonest practices as changing the carrier of a customer without
the customers consent (slamming), all applications must be submitted
in writing (a signature or a personal stamp is required on the applications
form). (Telephoned applications cannot be accepted.)
(6)CHARGES AND
BILLING
* Until October
31, 2001 (Wed), all applications, registrations, or changes therein
submitted to the MYLINE Center or to the respective participating carriers
will be accepted free of charge.
Beginning November
1, 2001 (Thu), application, registrations and changes of MYLINE services
will be assessed a charge of 800 yen (not including tax), except for
new telephone service registration.
- After the no-charge
grace period is over, a registration fee will be charged for each carrier
registration (for any of the 4 categories of calls). A fee will be charged
for each change in carrier registration, and for each change in service
(from MYLINE to MYLINE PLUS or vice-versa).
- Registration fees
will be included in an invoice from NTT East or NTT West.
- Charges for phone
usage will be billed by the customer's carriers. The basic monthly phone
charge will continue to be billed as before by NTT East or NTT West.
* There is no monthly
charge for MYLINE or MYLINE PLUS
(7) MAKING CALLS WITHOUT
SUBSCRIPTION
* When a customer does not
register to Carrier Selection Services, local calls and in-prefecture
long-distance calls are routed through NTT East or NTT West, and out-of-prefecture
long-distance calls are routed through NTT Communications. If the phone
has ACR or similar functions, it will continue to let ACR or other function
select the carrier.
In the case that no carrier
has been registered for international calls, it is necessary to dial
the carrier access code for each call made.
(8) Other Precautions
* People who are using ACR
or similar functions
1) They
should be aware that if they are a MYLINE user, the carrier selected
by ACR will have priority over their registered carrier.
2) They
should be aware that if they are a MYLINE PLUS user, their registered
carrier will have priority over the carrier selected by ACR.
* Subscribers to MYLINE or
MYLINE PLUS services can continue to use their current telephones and
other equipment without modification when the new service starts. It
is important to beware of unscrupulous and predatory sales people who,
in the attempt to sell new phone equipment, will inform consumers that
their present phones and ACR adapters cannot be used after the Carrier
Selection Service begins. No new equipment or installations are necessary
to use the service
* When MYLINE PLUS
Carrier Designation Service users dial the carrier access code of a
carrier not registered, or ACR tries to select a carrier that is not
registered, users will be notified in the ways indicated below that
the registered carrier is being connected:
[Customers using
an ordinary subscriber phone]
will hear a series
of short beeps.
[Customers using
ISDN (voice, 3.1 kHz audio)]
will hear a series
of short beeps and will see a display showing the number of the carrier
they have been connected to.
[Customers using
ISDN (64 kb/s asynchronous digital)]
will see a display
showing the number of the carrier they have been connected to.
In no case do any
of these signals indicate malfunction in phone equipment or something
wrong with the telephone line. Also, in some cases, depending on the
type of telecommunications equipment, there may be no audio signal or
display of the carrier code.
* MYLINE and MYLINE PLUS
subscribers should be aware that depending on the type of carrier registration,
in some cases certain flat-rate and credit-card discount services may
not be used.
(9) SERVICES
NOT INCLUDED
As a general rule, Carrier
Selection Service is intended to carry out the basic function of dialing
the carrier access code (only basic connections, excluding additional
services). It does not apply to the services listed below.
* Cellular phone
(090) connection, PHS (070), beepers (the number 020 only)
* Public telephone
calls
NTT East or NTT
West connects local and in-prefecture long-distance calls, while NTT
Communications connects out-of-prefecture calls.
* toll-free calls
(0120), Telegong-Teledome (0180), Angel Line (0190), Navidial (0570),
Dial Q2 (0990), Sharp Dial (#ABCD).
* Pink Public telephones
(signaling function, as in coin reception)
* 110 (police),
119 (fire), 117 (time), 177 (weather forecast)
- If 177 is dialed
without an area code, it will not be connected through the MYLINE service.
When 177 is dialed with an area code, it will be connected through the
MYLINE service.
* Subscribers may
not register CATV phones without NTT East or NTT West for MYLINE or
MYLINE PLUS services.
Supplementary
document 1
[DIALING
PARITY IN OTHER COUNTRIES]
In several countries
where Dialing Parity has been adopted, it has proven to have strong merits
in ensuring fair competition among telecommunications carriers, and as
a result has benefited customers. Having such advantages, it quickly became
established in the United States, where it went into operation in 1984,
and soon thereafter in one advanced country after another. The chart below
shows the present status of the priority connection system in several
major countries, including the schedule for its adoption in Japan.
|
Country
|
Entered
long-distance market
|
Adopt
priority connection
|
Calling
area(s)
|
|
USA
|
1978
|
1984
|
Interstate,
Inter-LATA* Long-distance including International. Local and Out-of-LATA
service varies by state.
|
|
UK
|
1985
|
Long-distance
and International by end 2000 (subject to change). All calls including
Local by mid- 2001.
|
Local
only, International only, all calls including Local
|
|
France
|
1998
|
Jan.
2000
|
Long-distance,
International
|
|
Germany
|
1998
|
Jan.
1998
|
Long-distance,
International
|
|
Canada
|
1992
|
July
1994
|
Long-distance,
International
|
|
Australia
|
1992
|
July
1993
|
Long-distance,
International
|
|
Japan
|
1985
|
May
2001
(subject to change)
|
Local,
In-prefecture long-distance, Out-of-prefecture long-distance, International
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* LATA (Local Access
and Transport Area)
In USA, service area
where regional carriers and Long-distance carriers are distinct; Regional
carriers handle in-LATA calls, Long-distance carriers handle Inter-LATA
calls.
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